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Best Rate Guarantee BM hotels and resorts

Our Best Rate Guarantee

There are few guarantees in life. But our Best Rate Guarantee is one of the best. It assures that you’ll always get the best rate available when you book directly with Marriott®. Here’s how it works: 

1. Make a reservation using any official Marriott reservation channel (Marriott.com, Marriott Bonvoy App, Customer Engagement
Centers, or directly with a hotel). 

2. If you find a lower rate for the same hotel, same room type, and same reservation dates on a non-Marriott website or non-Marriott
Bonvoy app (“Comparison Rate”) you may submit a Best Rate Guarantee claim. 

3. If we approve your claim, we’ll match the Comparison rate AND give you your choice of either an extra 25% discount on the room
 (20% discount for Design Hotels) OR give you 5,000 Marriott Bonvoy Points.

 

The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.

 

The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton
Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any
other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and
its affiliates. The Best Rate Guarantee does not apply to Homes & Villas by Marriott International,
Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by
Vistana Signature Experiences, Inc. its subsidiaries and its affiliates. The Best Rate Guarantee does not
apply to All-Inclusive properties and Elegant Hotels branded properties.

The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.

 

The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton
Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any
other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and
its affiliates. The Best Rate Guarantee does not apply to Homes & Villas by Marriott International,
Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by
Vistana Signature Experiences, Inc. its subsidiaries and its affiliates. The Best Rate Guarantee does not
apply to All-Inclusive properties and Elegant Hotels branded properties.

The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.

 

The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton
Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any
other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and
its affiliates. The Best Rate Guarantee does not apply to Homes & Villas by Marriott International,
Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by
Vistana Signature Experiences, Inc. its subsidiaries and its affiliates. The Best Rate Guarantee does not
apply to All-Inclusive properties and Elegant Hotels branded properties.

The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.

 

The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton
Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any
other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and
its affiliates. The Best Rate Guarantee does not apply to Homes & Villas by Marriott International,
Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by
Vistana Signature Experiences, Inc. its subsidiaries and its affiliates. The Best Rate Guarantee does not
apply to All-Inclusive properties and Elegant Hotels branded properties.

The Best Rate Guarantee applies to Marriott branded hotels unless otherwise specified below.

 

The Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton
Residences, The Ritz-Carlton Club, Marriott Vacation Club, Marriott's Grand Residence Club, or any
other properties operating under Marriott Vacations Worldwide Corporation brands, its subsidiaries and
its affiliates. The Best Rate Guarantee does not apply to Homes & Villas by Marriott International,
Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by
Vistana Signature Experiences, Inc. its subsidiaries and its affiliates. The Best Rate Guarantee does not
apply to All-Inclusive properties and Elegant Hotels branded properties.

Other Details

Members of Marriott Bonvoy will receive an exclusive, preferred rate (“Member Rate”) when they book rooms through any Marriott® direct booking channel, including:

  • Our worldwide reservations centers
  • Official Marriott websites (e.g. Marriott.com,
    Marriott.co.uk, and RitzCarlton.com
  • The Marriott Bonvoy mobile app
  • MARRIOTT 1-800(627-7468).
  • Member Rates are available globally at all hotels
    that participate in our loyalty programs, excluding
    hotels in Atlantis, Paradise Island, Bahamas and
    The Cosmopolitan of Las Vegas

These rates may also be booked through an authorized travel agent or select corporate travel partner (“eligible channels”) at any hotel participating in either loyalty program.

What you need to know about Member Rates:

  • These rates offer a discount of at least two percent on weekdays and up to five percent on weekends
  • The rate is applied to the hotel’s lowest applicable available public rates for non-premium rooms
  • The rates must be booked by the Marriott Bonvoy member using the appropriate member rate category
  • Member Rates do not apply to groups of 10 or more rooms
  • The member rate may not be combined with other select promotions, offers or discounts, and is not valid for existing reservations or groups
  • Member Rates do not apply to qualified transient rates such as government, negotiated rates, AAA, and Senior Discount.

ONLY PAY WHEN YOU STAY

Advance payment may be required for special event dates or discounted price points determined by individual properties. Gaylord Hotels may require advance payment. Consult rate rules for each hotel and each reservation for specific restrictions and rules.

CHANGE YOUR MIND

Consult rate rules for each reservation for specific restrictions. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules. For certain rates and rooms (for example, advance purchase rates), changes to the reservation may not be permitted once booked. Applicable restrictions are communicated in the rate rules for each reservation.

YOUR ROOM, YOUR WAY

Throughout the U.S. and Canada, we will do our best to honor your room and bed type preferences based on availability at the time of stay. Outside the U.S. and Canada, smoking/nonsmoking preferences are honored on availability; exact bed sizes may vary.

GLOBAL DESTINATIONS

Locations subject to change.

MOBILE CHECK-IN

Mobile check-in is available to members at participating hotels.

EARN FREE NIGHTS

Members may earn and redeem points, subject to the terms and conditions of the Marriott Bonvoy Program. Rooms booked through third party online retailers, such as Expedia.com, Orbitz.com, Travelocity.com, Hotels.com, Booking.com, Priceline, etc. are not eligible for Points or Elite night credit. Wholesale packages and series tours are not eligible for Points or Elite night credit regardless of booking source.

FREE WI-FI

Free Wi-Fi is available to members at participating hotels.

Exclusive Advantages Of Online Booking